A laptop and a MAVI mug on a desk, with server racks and a window behind them

Your IT.Our priority.

Complete IT services for businesses, from day-to-day support to infrastructure. Two engineers who keep your business connected, secure and running.

The first 15-minute call is free

MAVI in under half a minute

What we do, without the extra words. Better with the sound on.

Book a call on WhatsApp

What a business needs from its IT

Pick the situation you recognise and see what we do about it.

One address for every problem

No IT person in the business? We're your IT. An employee who gets stuck contacts us and we handle it: computers, printers, email, accounts and anything on the network.

  • Support for your staff, remote and in the office
  • A reply within 2 hours, Sun to Thu, 09:00 to 18:00
  • On-site anywhere in Israel

Services involvedIT support and help desk

Lower the odds, and be ready for the day it happens

Phishing and ransomware stopped being a big-company problem long ago. We protect the computers and the accounts, and make sure someone sees it in time when something is wrong.

  • Protection for computers and servers
  • Firewall, permissions and two-step sign-in
  • Monitoring and logs

Services involvedSecurityEnd-user training

A backup proven by a real restore

An untested backup is an assumption. We define what is backed up, where to and how often, then actually restore from it so we know it works.

  • Backup for files, email and servers
  • Restore tests
  • A written plan for the day something fails

Services involvedBackup and recovery

Measure first, then fix

Before you buy more equipment, we find where the problem really is: coverage, interference, channels, cabling or switches. This is our specialty.

  • Wi-Fi survey and heatmaps
  • Design and validation in Hamina
  • Two engineers, both CWNA and CWSP

Services involvedNetwork and Wi-Fi

One list, kept current

Every computer, phone, network device and licence is recorded in one place: who uses it, how old it is, and when it needs replacing or renewing.

  • An inventory of existing equipment and licences
  • Tracking of equipment age and renewal dates
  • Advice before you buy, with no kickbacks

Services involvedIT assets and licencesHardware and software solutions

Orderly joining and leaving

A new employee gets a ready computer, accounts and permissions. When someone leaves, their access is closed and their data stays with the business.

  • Computer and accounts prepared for new staff
  • Permissions by role
  • Access closed and data kept when someone leaves

Services involvedSystems administrationIT assets and licences

A cloud someone is responsible for

Moving to the cloud isn't the end of the job. We set up, migrate and manage your email, files and servers, in the cloud or in the office.

  • Setup and migration of email, files and servers
  • Ongoing management of users and permissions
  • Tracking of licences and costs

Services involvedCloud and infrastructureSystems administration

The technical side, in place and documented

Security requirements on businesses keep growing, from clients and in law. We put the technical controls in place and document them, so you have something to show. We don't give legal advice.

  • Permissions, two-step sign-in and backup
  • Monitoring and logs
  • A document describing what is actually in place

Services involvedSecurityBackup and recovery

Services

Take one service, or hand us the whole of your IT.

  • IT support and help desk

    One address for every problem and question your staff have: computers, printers, email and accounts.

  • Network and Wi-Fi

    Design, measurement and validation of the wired and wireless network. Our specialty.

  • Security

    Protection for computers and servers, firewall, permissions and two-step sign-in, monitoring and logs.

  • Backup and recovery

    A backup proven by a real restore, and a written plan for the day something fails.

  • Cloud and infrastructure

    Email, files and servers, in the cloud or in the office: setup, migration and ongoing management.

  • IT assets and licences

    A current list of every computer, phone, network device and licence, and when each is replaced.

  • Hardware and software solutions

    Choosing, installing and configuring equipment and software. We advise, we do not sell, and we take no kickbacks.

  • Systems administration

    Users, permissions, updates and servers, including setting up new staff and closing access for leavers.

  • End-user training

    Short, practical training: spotting scam attempts and using the business's tools properly.

Every job is quoted as a fixed price before we start.

Network and Wi-Fi: our specialty

Both engineers are CWNA and CWSP certified, and design and validation are done in Hamina. On the network we don't guess: we measure, then recommend.

  • Wi-Fi survey and heatmapping

    On-site RF measurement. You get real maps of coverage, SNR and interference, not an estimate.

  • Predictive Wi-Fi design

    A Hamina simulation built from your floor plans, for new builds and renovations.

  • Validation after installation

    We confirm the install matches the design: coverage, roaming, channels and power.

  • Troubleshooting and remediation

    Dead zones, Zoom and Teams drops, sticky clients and roaming failures.

And the work around the network

  • Network and wireless assessment
  • AP placement, channel and power planning, with a bill of materials for the contractor
  • Guest, corporate and secure wireless design
  • Structured cabling guidance
  • PoE and switching sizing
  • Multi-site standardization
  • New office network readiness
  • Contractor handover pack
  • High-density RF planning
  • Re-survey after a renovation

Same floor, same three access points

All three were installed near the comms room, all on channel 36.

Signal
–
SNR
–
Access point
–
Channel
–

Floor area at −67 dBm or better

–
Move over the plan, or tap it, to take a reading.Illustrative simulation, not client data.
A MAVI engineer checking a ceiling access point against a tablet, with a laptop showing a Wi-Fi heatmap

What an IT manager checks before choosing a provider

These are the questions worth asking any IT provider. These are our answers.

An engineer in a MAVI sweatshirt working at a laptop, with a city skyline at dusk behind
Ask us a different question

Provider check

10/10 answers

  1. Who actually does the work?

    The two senior engineers themselves, Muhammad and Aviel.

  2. What certifications do you hold?

    CWNA and CWSP, held by both engineers.

  3. How fast do you reply?

    Within 2 hours, Sun to Thu, 09:00 to 18:00.

  4. What is included, and what does it cost?

    Scope and price are agreed before we start, and the price is fixed.

  5. What am I left with at the end?

    A document your IT team or contractor can work from. No document, no payment.

  6. Do you replace my IT team?

    No. We work alongside the team and leave it handover documents.

  7. Will you try to sell me equipment?

    No. We sell no hardware and take no kickbacks.

  8. How do you reach your conclusions?

    We measure first, then recommend. On wireless we work in Hamina.

  9. Where do you work?

    On-site anywhere in Israel, in Hebrew and English.

  10. And if you're not right for us?

    The first call, 15 minutes, is free. If we're not the right address, we say so.

What you are left with

Every job ends in a document. As an example, this is what our Wi-Fi survey report contains.

  1. Cover

    The client, the site, the area, the floors and the engineer responsible.

  2. Executive summary

    One page for a manager: what we found, what we recommend, the bottom line.

  3. Design targets and method

    The values we measured against, with limits and assumptions.

  4. Coverage map, before

    The existing state, and what it shows.

  5. Findings and risks

    Ranked by severity. Each finding is tied to what users experience.

  6. Access point placement

    A placement table and installer notes. This page goes to the contractor as it is.

  7. Coverage map, after

    The expected result, at the same thresholds and scale.

  8. Bill of materials

    Quantities, PoE budget, and what isn't included.

  9. Work plan and sign-off

    Phases, responsibilities and signatures.

Ask for a sample reportIllustration only.

How it works

A notebook reading Plan, Deploy, Monitor, Improve beside a MAVI mug and a laptop
  1. A free 15-minute call

    Tell us what's happening. If we're not the right address, we say so on the call.

  2. Scope and price, fixed up front

    Before we start you know exactly what we'll do and what it costs.

  3. Work at your office, anywhere in Israel

    We come to the office, check what is there today and carry out what was agreed.

  4. A documented deliverable

    You get a document that you, your IT team or your contractor can work from. No documented deliverable, no payment.

For IT companies: the wireless part is on us

Your client needs a network and Wi-Fi that work. You bring us in for the survey, design and validation, and get a handover pack you can install from. We sell no hardware, so the equipment and the installation stay with you.

Talk about a joint project
A network switch with blue patch cables and a wireless access point, in front of server racks
  1. You

    Bring the project

    A 15-minute call: what the client needs and what is already there.

  2. MAVI

    Fixed scope and price

    Before we start, so you know what to quote your client.

  3. MAVI

    Survey and design

    On-site measurement or Hamina design, and a handover pack: channels, power, placement, bill of materials and risks.

  4. You

    Install

    From the handover pack. Equipment and installation are yours.

  5. MAVI

    Validation after installation

    We check the install matches the design: coverage, roaming, channels and power.

Who you'll work with

Two Israeli engineers, both CWNA and CWSP certified. Hebrew first, fluent English.

Tell us what's going on

The first 15-minute call is free. We reply within 2 hours, Sunday to Thursday, 09:00 to 18:00 Israel time, and work on-site anywhere in Israel.

A MAVI notebook and pen beside a phone and a laptop